Previous incidents

This morning’s outage was traced to a small mismatch between our checkout extension and the order update engine, which caused new orders to stall. As soon as we identified the root cause, we shipped a targeted fix within 20 minutes and immediately began back-populating all missed order updates to ensure every pickup point selection was properly recorded. Moving forward, we’re strengthening our integration tests and real-time monitoring between these components to catch any discrepancies befor...

Shopify has resolved the issue. Thank you for understanding.