Previous incidents

Shopify confirmed that their developers have implemented a fix for the issue that was affecting multiple third-party apps at checkout.

We have identified root cause of the issue and rolled a fix. Pickup point selection and app settings are working correctly now. Thank you for understanding.

On August 1, 2025, at 04:19 AM CET, a new release of our application was deployed, resulting in several issues:

• pickup points not displaying for certain carriers,
• errors in custom endpoint integrations,
• delays in order update processing.

Resolution: A fix was deployed within a few hours of the initial release. All affected orders were subsequently updated.

We appreciate your patience and understanding during this incident.

Resolved. Learn more here: https://x.com/downdetector/status/1933309798604288219