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Downtime

Pickup point selection currently unavailable due issue on Shopify side

Apr 15 at 12:56pm CEST
Affected services
Pickup point selection

Resolved
Apr 15 at 02:20pm CEST

Shopify has resolved the issue. Thank you for understanding.

Updated
Apr 15 at 01:37pm CEST

We have reported the issue to Shopify and are currently awaiting a resolution. Thus far, it has not been acknowledged, and we are unsure how long it may take to address. However, given the critical nature of this issue, we anticipate a resolution within a few hours at most.

Created
Apr 15 at 12:56pm CEST

Due to a bug on Shopify's end, we’re unable to display pickup point selection. We’ve reported the issue to Shopify and are awaiting a fix.

This issue affect all apps that do network calls in Shopify Checkout. It is not limited to our app. See Shopify Developer Forums and X for more information.