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Degraded

Issue with Shopify Checkout

Aug 25, 2025 at 06:56am UTC
Affected services
Pickup point selection

Resolved
Aug 26, 2025 at 01:27am UTC

Shopify confirmed that their developers have implemented a fix for the issue that was affecting multiple third-party apps at checkout.

Updated
Aug 25, 2025 at 01:32pm UTC

We implemented workaround as Shopify engineers are still working on resolving the issue, pickup points are now working again.

Learn more about the issue on Shopify Devs Community and in this support ticket

Updated
Aug 25, 2025 at 12:38pm UTC

We found the issue on the Shopify end and deployed potential workaround, please see if pickup points are now visible in your checkout.

Updated
Aug 25, 2025 at 11:51am UTC

Shopify engineers are still looking into the issue, and we'll share updates as soon as we hear from them.

Created
Aug 25, 2025 at 06:56am UTC

An issue with Shopify Checkout is affecting some stores, preventing pickup points from loading during checkout due to a "Failed to fetch" error. We've notified Shopify, and their team is actively working on a resolution. Please check if pickup points are functioning in your store. We'll provide updates as soon as possible.